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asking my receipt & co.cannot provide it

Location/place: Ahemdabad

Name of company/service: adani gas service

—– Forwarded Message —–
From: nikhil_7651 nikhil
Customer Care
Sent: Thursday, 9 August 2012 3:46 PM
Subject: Fw: Fw: Fw: payment detail

sir,
I have call from Pooja at your maninagar branch & phone no 32219922
to pay the bill of adani gas, that time I tell her all the things that done by us but she can not help me for this case , I say to see mail & complain from me & response from customer care but she also say you can pay bill 1st , please sir tell her that mistake is done from your side not from mine
check the statment of a/c from payment , I say to send me mail of my a/c she can say not to permit it then what can I do for it ? please say whom can help me better

—– Forwarded Message —–
From: nikhil_7651 nikhil
To: “[email protected]
Sent: Thursday, 26 July 2012 5:52 PM
Subject: Re: Fw: Fw: payment detail

From: CustomerCare
To: nikhil_7651 nikhil
Sent: Thursday, 26 July 2012 2:03 PM
Subject: Re: Fw: Fw: payment detail

Dear Sir,

With reference to your mail regarding payment query, just to brief the status of your present account is as under:

Rs 2397 (Total Consumption A/C of till date)
Rs 2236 (Amount transferred from other consumption account to your consumption account)

So currently you need to pay only Rs 61+100 LPC (which will be waived back in next billing cycle)

Hope the given information will clarify your query regarding billing and invoice received, for any other information or assistance required from our side you can always contact our customer care number 079-27623264 from 09:00AM to 07:00 PM also our area offices in Drive in Road and Maninagar from 09:00AM to 07:00PM.

Warm Regards,
Customer Care
Adani Gas Ltd.

nikhil_7651 nikhil
26/07/2012 09:55 AM
Please respond to
nikhil_7651 nikhil

To
Customer Care
cc
[email protected]
Subject
Fw: Fw: payment detail

—– Forwarded Message —–
From: nikhil_7651 nikhil
To: CustomerCare
Sent: Monday, 11 June 2012 8:21 PM
Subject: Re: Fw: payment detail

Sir,
Last few days conversation I would like Complain No.C100258522 to how can you help me .

Can you credit the bill amount in my A/c which you credited in some one else please know me what about my A/c after this transaction & how many Rs. now credit after your bill.

From: nikhil_7651 nikhil
To: CustomerCare
Sent: Saturday, 9 June 2012 1:42 PM
Subject: Re: Fw: payment detail

Sir
As per your mail you can give me complain no.c100258522 so thanks for it , but I can not understand your prosier because to day your call from adani gas at Maninagar branch at (ram baag) and all the stores say to them .
At that time I say representative please check your Customer Care mail & tell me I write all the information about particular day
like My Id of Adani gas , My Bank Ch.No, My ch Amount & also Bank Ch Date & also say the Passing of cheque at 18-5-2012 in my A/c in bank after all your side tell me the proof of payment , Sir in my first mail I say that I am asking for receipt but they cannot give me , after all your side tell me you can pay Rs.2236 & your bill .near about Rs.2000-2100 then how can you pay it.

With this information please tell your representative check all the detail of mail & then after you can tell us what he-pained.

And also say that the Particular Amount of cheque Credit in another client Id that is mistake by you .

Take me mail about your positive note
From: CustomerCare
To: nikhil_7651 nikhil
Sent: Thursday, 7 June 2012 5:57 PM
Subject: Re: Fw: payment detail

Dear Sir,

With reference to your mail regarding payment made but not credited in consumption account, we have got your complain with us and same is already logged in the system (ref:Complain num(C100258522),we have marked you’re complain on high priority for urgent resolution. we regret for in convince cause and assure you to resolve the same on priority

Hope the given information will be helpful to you, for any future information or assistance required from our side you can always contact our customer care number 079-27623264 from 09:00AM to 07:00 PM also our area offices in Drive in Road and Maninagar from 09:00AM to 07:00PM.

Warm Regards,
Customer Care
Adani Gas Ltd

nikhil_7651 nikhil
07/06/2012 01:52 PM
Please respond to
nikhil_7651 nikhil

To
[email protected]
cc
Subject
Fw: payment detail

—– Forwarded Message —–
From: nikhil_7651 nikhil
To: “[email protected]
Sent: Wednesday, 6 June 2012 9:50 AM
Subject: Fw: payment detail

—– Forwarded Message —–
From: nikhil_7651 nikhil
To: “[email protected]ni.com”
Sent: Tuesday, 5 June 2012 6:45 PM
Subject: Fw: payment detail

—– Forwarded Message —–
From: nikhil_7651 nikhil
To: “[email protected]
Sent: Tuesday, 5 June 2012 12:19 AM
Subject: payment detail

sir,
My Id 1000079320
Name Nikhilkumar Patel
D/47 Ananya Bunglows
Ghodasar
Isanpur Road
Ahmedabad – 382 443

I have bill from you .
That particular bill was paid by me as dated on 16/17-5-2012 by ch.no.388409 from Kalupur comm bank. bill amount Rs.2236 ,
in your Maninagar branch Please check it .
I can temporary disconnect my connection , dated on 18-5-2012
In branch of Maninagar you can not give me any slip of revived Cheque
and tell me by your representative , If you have temporary disconnection please pay all the unpaid bill & then we can go for your connection as a temporary disconnection, so I can pay all the bill & day after @18-5-2012 your representative came & temporary disconnection it.
So kindly check it all the information & take me mail about your positive note
or it was printing bill mistake please tell us

Please say the prosier about online check my A/c in Adani gas.

Nikhil G Patel
all detail from my side by mail to co but yet to day I have call from that you can not pay bill so pay bill sir can you help us

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