Amount debited from ATM account

Location/place: Hadapsar,Pune-28,Maharastra.

Name of company/service: State Bank of India

Account no.-31023287431
State Bank of India,Hadapasar,Pune-28

Sir,
Ihad failed transactions on 3,4 March 2012.
Amount debited is 16000/-
I made the proper complaint in SBI branch.Now after 21 days I haven’t got my balance wright.Brach manager is telling it will take more days and I need money so badly.What should I do?