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AMC Service not provided

Location/place: Kolkata West Bengal

Name of company/service: LG Electronics

I had lodged a service request no RNA 120616011069 dated 15/06/2012 time 11:50 am with their helpline for ice formation on the grills of Window A/c. The said Window A/c is under Annual Maintainence Contract with them till August 2012. I was assured that the service will be provided within 24 hours. Inspite of my repeated follow up and reminders the service in question has not been provided.

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