Name of company/service: Aircel Karnataka
My name is Niteesh Bhargava (8892632365) & I have recently recharge my Aircel Karnataka No 8892632365 with Rs 68.00 INR from online via paytm.com at Time: 02-08-2012 11:28:07 .Payment showed that was successful & money is debited from my paytm account But when I check my balance it shows that recharge is not done. I make a call to customer care 198 for complaint registration 5 times but they didn’t register my complaint , neither they are telling their names.
After that I make 6 calls to 198 but instead of helping they disconnects my call.
I have my copy of payment success receipt from paytm.com & I am ready to show it online everywhere
Please help me , If there is no valid recharge of Rs. 68 in Aircel Karnataka then why my recharge is accepted & why money is debited from my account ????
I have never face such a rude & cheater customer care before. Aircel customer care is not listening my problem & disconnects my calls
Now if every thing is okey then why customer care is not receiving my Complaint & disconnects my calls .
My Recharge Details are as follows :-
My Aircel Karnataka No :- 8892632365
Recharge Amount :- Rs. 68.00 INR
Date :- 02-08-2012
Time :- 11:28:07 AM
Transaction number:- KAR12080211161200110
Paytm Order No :- 44593520
This is Recharge Confirmation from Aircel:-
Transaction number KAR12080211161200110 to recharge 0 INR is successful.Your new balance is 0.06 INR.Recharge online on Aircel.com.
Time: 02-08-2012 11:28:07
Now when I check my balance it shows that recharge is not done.
Please take a suitable action against customer care