Name of company/service: AIRCEL
would like to log a complaint against aircel company. These gusys cheat with us and now not ready to refund our money. We bought a iphone 3gs phone through thier online portal on dated 31 july’12 but not receiving the product as they said they dont have stocks.Afterwards we ask them for a refund, from the total amount of phone which was 13148, ncarry refund us 10148 but aircel is not refunding our money (3000 inr).
We fed up while escalating the issue , visit thier stores, write to appellate … nobody responds from aircel.. even they cut out phone . Every time we got a acknowledge mail frm appellate but never got any reply.
Aircel appellate authority are so suck they dont even reply and nor they shown any professional attitute.
Order # 20731-0776 and logged n number of service request with them.Worst customer care support team I ever had interacted in my life.
Any help would be appreciated.