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air ticket cancellation refund

Location/place: SILIGURI

Name of company/service: SIMPLY YATRA

air ticket cancellation refund
the ticket has been cancelled by the authority on 15th of nov 2012. NO REFUND HAS BEEN MADE YET. When asket for they are not at all giving a positive response against the complaint, instead making false promises. please do take some strict action against this people.
ticket details:
air line kingfisher
sub agent-simplyyatra.com
local agant sudip banerjee
ref no-SMP016XV213
AIRLINE PNR-HLTYBU
DATE OF JOURNEY-16/11/2012
CRS PNR-YX9C3
PASSANGER-MISS DEBPRIYA CHOWDHURY.

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