AFTER SERVICES NOT BEING PROVIDED

Location/place: MUMBAI

Name of company/service: VIDEOCON D2H

I AM A VIDEOCON D2H CUSTOMER SINCE LAST ONE YEAR. PRESENTLY WHEN I REQUESTED COMPANY TO CHANGE THE LOCATION OF MY D2H ANTENNA THE COMPANY IS NOT ABLE TO SEND ITS ENGINEER EVEN AFTER 04 DAYS. I HAD LODGED A COMPLAINT ON 10 JUN 2012 UNDER COMPLAINT NO. 114616483 ON WHICH COMPANY HAS ASSURED ME TO CHANGE THE LOCATION WITHIN 24 HRS. BUT TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED. THE COMPANY IS ALSO ADVERTISING AS IT IS PROVIDING SERVICES IN 24 HRS.