Your Location/city: SAHARNPUR
Name of the product/service/company:: MOBILE/ IDEA CELLULAR
I am compelled to inform you that several value added packs (DAILY COMBO PACK) have been activated on my idea cellular 9568167885 (prepaid) with out any request from my side. After repeated complain to Customer Care for terminating the above said services , no favourable action has been initiated till date. They give only typed answers and try nothing to sort out the grievances. As told by them I sent three messages, costing Rs. 3/- each, but all in vain. I did not receive any response to those SMSs inspite of deductions from my balance. Lastly I send a SMS at 12345 but nothing has got changed. Now my cellular has run out of balance.
I am being charged Rs. 3-5 per day for these services.