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Activating services without information

Location/place: Mangalore

Name of company/service: Idea

Respected sir/ madam
Iam jabbar from mangalore (9980005139)I have idea cell service in that on 16/07/2012 they deduct the money 15Rs, when i asked customer care they replying you are activated Joke sms.but iam 100% sure im not did any msg or call.& they not give corect information & the customer care executive just talk 51 seconds & suddent disconnect the call..I know this is the silly matter but even 1 rs balance also help urgent.. I kindly request to you they cant do like any other people..So i hope you are taking correct needful.
Thanking you…

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