Activating caller tunes, downloadingwallpepers,and didecting our money

Location/place: Hyderabad

Name of company/service: Uninor

Hi this is mohd azharuddin I am using Uninor prepaid connection, I am facing issues like, yesterday they activated some Bakti caller tune and deducted 5RS from my account and today I received message that I have downloaded some wallpaper and deducted 1Rs. when I contacted with customer care they are saying that they have no option to take a complaint regarding this issues and they won’t refund. even I spoked with supervisor Mr. Dasari Madhu Raj. I request to consumer forum to take some action and do the justice.

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