account suspension

Location/place: visakhapatnam

Name of company/service: airtel dth

dear sir,

i am using airtel dist tv since 2 years onwards, last year i have done recharge for 1year package (south value sports) for rupees 2300 on september 22nd 2012.
now they are suspened my account . i think upto september 2013 is to be activated.

i called to custumer care 3 days back, they said that yes, your account is to be september 2013 at that time you need to recharge for 1 year package of 2700. now no need of recharge.

today ie jun 11 , they are suspended my account.

this is the way, they are doing. that’s why i am giving complaint against them.

my customer id : 3008841542


Comments

2 responses to “account suspension”

  1. Namaste Hareesh,

    This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Hareesh,

    We would like to inform you that your concern listed 11 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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