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Account debited twice for a single transaction

On 10th Mar 19 I am withdrawal 3500/- from my Sbi A/c. But for this single transaction my A/c was deducted twice. After this incident I was complained in sbi help line. But they always saying me that, they are not able to process my complain for some technical reasons. No complain no. provided to me till now. Please help me to get my amount refund.

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