About the wrong information regarding blackout days

Location/place: Jalgaon

Name of company/service: Vodafone

Hey i had a complain regarding the wrong information that was given to me regarding the blackout days they gave me information that 13,14,15 Nov will be the blackout days so i send sms my by activating 6rs gprs pack which has 80loc/std sms on 12Nov and if 12nov was also a blackout day why did u activate the pack and u dont have any ussd for showing blackout days like other companies when i send sms my 48rs were deducted easily and 6rs of sms pack total 56rs so i request u to refund my balance or please provide me the procedure for MNP it has happen on 9923516730 u can call me on 7276879866 please reply to it soon

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