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about recharge

hello,
i am vinod kumar Allam, i have to made a recharge of dish tv on 17/07/2018 at 1:33pm the amount of 194/-rs. i have log in the dish tv website through my mobile number of my account and i had to pay the money through sbi net banking and i have get a message from bank for reference number also. but the recharge is not done. due to this reason i have complaint to dish tv costumer care persons. but till date the problem is not clear. so please take an action on dish tv.

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