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About free relocation

amitrrane on Aug 14, 2018
Customer ID: 219823589

I am recently take a new connection of Videocon d2h on date of 29/07/2018 but at the time of installation operator of that company fixed satellite antenna on another stand rather than new stand .this stand is of third person .now he dismantle the our satellite antenna from that stand & put it on terrace .now my d2h connection is not working.then I am getting help of customer service then customer service executive told me that you will get free service up to 1 month for relocating .then they are provide me service by sending their operator but when operator is come at home he is said that 450 rs.needed for this relocation but my wife said that to operator we were already discuss to customer care that no charge is required but he has no capacity to understood our problem without payment hence gone without doing any work.Then again we were call to customer care but at that time they were also divert their words & told us that 460 rs.fees required for this relocation .so what we are do now in this condition.

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