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about deductng my balance

Location/place: gaya (BIHAR)

Name of company/service: Reliance gsm

this is to inform that i have done an recharge of rs 99 net pack, valid for 30 days. I got the message but i didnt get 6 mb of that net pack. When i started using internet the money was deducted from main balance. When i talked to customer care they abuses and say no recharge is done. But the retailer has the recivng message. My mobile number is 9905080318. Please help me

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