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A BIG FRAUD FROM SONY MOBILE’S

Location/place: pune

Name of company/service: sony xperia

HELLO MY NAME IS ASHISH A.CHILBULE and I had purchased the Sony xperia p mobile on 7/7/2012 and after 23 days my mobile was dead it means not working and it is fully dead, so i had submit that mobile on 31/07/2012 at Sony care center which are situated on shivajinagar pune and its named as accel care solution. so at that time my phone was in good condition but in dead condition so my phone was accepted by the care center and after two days my phone was submitted by care to higher authority which are situated at Chennai and they told me u will get a new phone after 10 to 15 days but after 15 when i was called to Sony care center they told me that u got replaced new mother board of that phone but yesterday they told me ur phone had a liquid damage was occur in ur phone and ur warranty is not claimed. These details they told me after 26 days on 25 aug 2012.and one the service center’s head mr.anand shete was told me that the phone was in good condition so he submitted that phone to higher authority. so i called to head of Sony of Maharashtra region Mr.ashish Parek they told me give me one day then i will tell u but nw they also not entertain to me.the service of Sony phone is very very very poor and many people’s are frusted from the service which has given by sony.and one thing is that they had not check my phone also,they saw the red indication on the backside and told me that it is ELS problem and not cured by Sony and warranty was barred but when service center sent my mobile that time the indication was white and no liquid damage problem was there boz my phone was handled by the head of that service center Mr.anand Shete so they told me yesterday. and now i am very much upset from Sony’s service. so please help me to solve this problem as early as possible.From last one month I didn’t contact to anyone and due to this I am going in loss in various manner boz I didn’t hve any kind of data with me..
Regards
ASHISH CHILBULE
9423645967
WORKORDER NO.-SE3126301678 GIVEN BY ACCEL CARE CENTER NEW TIRUPATI CELLURARS
ITS A SONY SERVICE CENTER PUNE.

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  1. 8 years ago

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