Location/place: bihar/darbhanga

Name of company/service: union bank of india

sir
mera naam shambhu das hai or mai union bank of india me acount holder hu
mera acount bihar ke darbhanga jila me hai mera A/C No.
587902010002262 hai or baat ye hai ki mera beta Deepak kumar deep jo
ki ek university ka MCA ka form 4 feb 2012 ko bhar raha tha wo
university maharastra university hai uska website WWW.DTE.ORG.IN hai
or paisa hamare acount se debit card ke dwara jama kar raha tha poor
network ke karan wo form bhara nahi paya lekin 768.87paisa kat gaya to
usi time hmne union bank of india ke customer care me call karke inform kiya to kaha
gaya ki aap 6 working days wait karle paisa aa gaiyega lekin agar nahi
aata hai to aap 6 working days ke baad complain kar sakte hai 6
working days ke baad bhi paisa nahi aaya to hmne phir 13 february 2012
ko phir phone kiya to kaha gaya ki aap line pe rahe mai aap ka check
karke complain le leta hu phir aapke customer care ne complain liya
or mujhe complain number diya jo ki 1499948 hai or kaha ki aap 45
working days wait kar lijiye itne dino ke andar me aa jayega das din
ke baad mai regular khuch din wait kar kar ke phone karta raha or
mujhe hamesa yahi kah gaya ki aapka paisa 45 working days ke andar me
aa jayega lekin 45 working days ke baad bhi paisa nahi aaya to unhone
kaha ki 2 working days wait kijiye aapka paisa aa jayega or unhone
mujhe naya complain number diya wo 1609359 hai or mai har do dino per
unke customer care me call karta hu lekin hamesa mujhe yahi kaha jata
hai ki process me hai aap 2 din or wait kar lijiye aa jayega lekin aaj
tak nahi aaya hai phir maine upbhokta form me call kiya to unhone
mujhe unke md ka E-mail Id diya hai or kaha ki aap unhe ek Mail kare
or ye bhi kahe ki agar mera paisa nahi aata hai to mai ab upbhokta
form me case kar sakta hu phir mai unko mail kiya uske baad unhone us mail ka jabab khuch diya ki arn number ki jarurat paregi lekin mujhe khuch malum nahi hai phir maine unse pucha bhi ki ye arn number kya hota hai lekin koi jabab aaj tak nahi mila hai ab mai kya karu please concern me