Online Consumer Forums and Consumer Complaints Site

6 inflated bills due to improper bill plan change

—

by

AdminPost
in ,

Location/place: Hyderabad, A.P.

Name of company/service: Photon Plus service from TATA DOCOMO

Since my Bill Dated 5/4/2013, my Photon Plus (no. 9246835467) Bill Plan has not been changed properly – from earlier 500Rental/512MBData to new 550Rental/1GBData. I am paying for increased rental, increased tax & cess on that, but not been given 1GB Free Data for usage. Complaints to Email us at [email protected], to TATA DOCOMO Photon toll free number: 1800-266-121, to Twitter account, do NOT work. I want to slap harassment charges as well, now that 6 months went by & it is still not resolved.

Comments

One response to “6 inflated bills due to improper bill plan change”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    As per the discussion over call, we would like to inform you that there is no wrong billing and you have been charged correctly as per your bill plan and also your concern regarding the wrong bill display has been resolved and no issue now.

    For any assistance mail us at [email protected]

    Thanks and Regards,
    Customer Care
    Tata Docomo.

Leave a Reply

Your email address will not be published. Required fields are marked *