Location/place: Barrackpore, Kolkata
Name of company/service: CARRIER AIRCONDITIONING & REFRIGERATION LTD
I have purchased one AC model ESTRALLA 1 TON AC unit of the company (CARRIER) from local shop namely Great Eastern Trading Company, 56/27 S.N.Banerjee Road , Barrackpore, Kolkata-700120, vide bill no-664 dated -18.04.2010
The company has appoint MEHO-HCP Air system (P) ltd as agent for maintainance and 3 free servicing, which to be availed within one year of purchase.
In first two service the agent company has provieded timely without any registration for availment of free service.
But for the last free service they failed. When I contact related person of agent company within 1 year, it has been told that they are busey in summer and they will carry out the service at their resposibility. Now after one year when contacted in the given telephone number , it has been told the period i.e. one year from the date of purchase has been expired. Please arrange for 3rd free service from CARRIER AIRCONDITIONING & REFRIGERATION LTD.