Location/place: Kolkata

Name of company/service: Electrolux Service Centre

I was encountering problem with my Electrolux double door refrigerator, for which i had contacted Electrolux Service Centre, technician visited my house and told that the Unit has to be taken to their workshop and it will take maximum 7 days. I had send the Unit to their workshop and since last 20 days, i have not received any communication from them and when i try to contact them they says that the unit is in workshop and we will get back to you, they don’t pick the phone and they don’t bother to revert back.