Name of company/service: Super Air Movers Packers
We have relocated from bangalore to hyderabad on November 10th 2010
After seeing several packers and movers we decided to go with Super Air packers and Movers Bangalore Hebbal, These people had told that there service is excellant and have many branches in hyderabad and all over india but that wasnt correct. They were just doing some packing and giving to some other people to make the delivery which we dint know till the delivery.
First Mukesh and some other person told they would deliver without any hassles but we got our delivery after 5 days but many cartons were missing but those people told that they should be payed the entire amount and they have also taken Rs 1000 as token In all we have paid 5500 +900 +1000 for the packaging and handling charges though they told that they would deliver remaining and insurance is covered in that but after paying they dint were responsing the call after many attempts finally we were able to get few more articles but that too they have given to other people and were asking to go there but as they were not the right people I had to go all way to colloect even those which was around 500 from my home to take 1 bag as they told there were some articles they missed 2 Big cartons costing around 20000 Rs and Misclenious Cartons after that they told that they were not responsible for the loss and they wont pay for that and are not responsible for the loss.
Please suggest so that we can pull these kind of people without cheating customers. They havent even given insurance letter they just faked we had a great loss of more than 25000 What should I do