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Location/place: Gwalior(M.P)

Name of company/service: Idea

Hello,
My name is Kapil Shukla living in Air Force Maharajpura Gwalior (M.P) and my mobile no: 9575728604. When I spoke to the customer care they told me that you have requested the service but I have not used the service also not satisfied with your senior executives. Why the company charges the customer with unnecessary deduction. Just for the no reason the customer is suffering a lot of problems with the services of idea group following are details of my unnecessary deduction:
(1) Your IMS has been activated. Amount charged is Rs32 for 27days. Renewal charge is [email protected] as applicable msg from 54300 on 21 May at 7.19.07 pm.
(2) Your IMS has been activated. Amount charged is Rs30 for 1Month. Renewal charge is [email protected] as applicable msg from 54300 on 14 May at 7.19.07 pm.

(3) Your IMS has been activated. Amount charged is Rs32 for 27days. Renewal charge is [email protected] as applicable msg from 54300 on 21 May at 7.19.07 pm.
(4) Dear Customer, your concern for VAS is resolved. The Complain no is SR-1-24434838494 but nothing is resolved yet.

Therefore, I request you to refund Rs62 to credit the main account of the customer otherwise we will compile to put this issue to the consumer court because the money matters a lot the customer how long the customer suffers and waiting for prompt action and hope the matters resolve the problem and better the service of idea group.

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