CLICK HERE TO
WRITE A COMPLAINT 

‎BAD EXPERIENCE SHOPPING ON SNAPDEAL

Location/place: Pune

Name of company/service: Snapdeal

I purchased headphones on Snapdeal for Rs. 3737. After opening the parcel, it was laptop cover worth Rs.1000.
*DUPED*

On complaining to customer care firstly, they were not willing to accept that they had switched the item with someone else. After following up for 7 days; finally informed that they will not deliver us our package but give us a cheque. Inspite of explaining that I am not having a bank account they made the cheque in my name.

*COMPLAIN NUMBER 747480*

Continuously following up for the cheque today we are informed that the courier did not deliver it because our house was closed. Further inquiry and we know of a completely new address.
*WRONG ADDRESS AGAIN*

All communication happens on the site and by email so that no confusion regarding the contact numbers and address yet both times serious mix-up first with parcel & now with cheque.

Can the Company please own up its technical glitch / slack staff

WHY WE JOIN THIS DEAL TO LOOSE OUR MONEY ? I AM NOT GETTING WHAT I WANTED TO PURCHASE AND HAVE LOST SAVED UP MONEY TOO.

Share for action

Leave a Reply

Your email address will not be published.