Wrong Product Delivered by SNAPDEAL.COM

ORDER ID – 2385037054
PURCHASE DATE – 06th , July 2014
ORDER ITEM – Kamachi Inline Skates (Adjustable Size 1-4)

Dear Sir / Madam

We have ordered the above mentioned item from snapdeal.com, on 06th , July 2014, the item delivered to us was not the same product which we have ordered, it was a local made product and the brand name was not mentioned on the product as we saw in the website.

After the order was made we tried to contact snapdeal.com to inquire about the product and details but we never got any revert back from them and on 15th of July they have delivered us a product which was not the brand or item we have chosen

We have placed a complaint in snapdeal also with the complaint no.7901382.

We request you to please help us on getting the refund or the correct product from snapdeal

thanks & regards
C Suresh
09810786343


Comments

6 responses to “Wrong Product Delivered by SNAPDEAL.COM”

  1. Snapdeal Avatar
    Snapdeal

    Dear C Suresh,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

  2. Suresh Avatar
    Suresh

    ORDER ID – 2385037054
    PURCHASE DATE – 06th , July 2014
    ORDER ITEM – Kamachi Inline Skates (Adjustable Size 1-4)

    I have written to [email protected] with the required details in 2 emails

    Further Update

    Further snapdeal have collected the wrongly delivered skates an hour back, we are waiting for the replacement with the correct product now.

  3. Suresh Avatar
    Suresh

    After waiting till today, finally I have cancelled my order & I am waiting for the refund,

  4. I have ordered Samsung Galaxy j7 Ordered delivered wroth 14249
    Ordered I’d 17761031370
    But I have received Samsung guru 1200 mobile phone

  5. Sir/ mam
    > >> >
    > >> >              My sub order no. 17813655745
    > >> >                         Order no.14259696841
    > >> > I placed a order htc desire 626 LTE 16GB white
    > but I received I kall smart selfy 2180 mobile
    > >> > I call many time on sneapdeal but no action take from the company.I
    > purchased 1st time order from your company but I’m not happy with the
    > company service.
    > >> > I placed a request to refund my amount but no action take the
    > sneapdeal company.
    > >> > Plz do something for refund my amount.
    > >> > I received a message from the courier company  nuvo ex but no courier
    > boy comes to take my product.
    > >> > I call the courier boy .he said me that he has no received no mail.
    > >> > When he received the mail from your side then he come to take my
    > product.
    > >> > Plz refund my money as soon as possible.
    > >> >   Thank you.
    > >> contact number 9467781468

  6. Sir/ mam
    > >> >
    > >> >              My sub order no. 17761031370
    > >> >                         Order no.14216411368
    > >> > I placed a order Samsung Galaxy j7 16GB Gold
    > but I received Samsung guru 1200 mobile
    > >> > I call many time on sneapdeal but no action take from the company.I
    > purchased 1st time order from your company but I’m not happy with the
    > company service.
    > >> > I placed a request to refund my amount but no action take the
    > sneapdeal company.
    > >> > Plz do something for refund my amount.
    > >> > I received a message from the courier company  nuvo ex but no courier
    > boy comes to take my product.
    > >> > I call the courier boy .he said me that he has no received no mail.
    > >> > When he received the mail from your side then he come to take my
    > product.
    > >> > Plz refund my money as soon as possible.
    > >> >   Thank you.
    > >> contact number 9953329915

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