without any approval and documents EMI started to get debated from my account

Location/place: Bengaluru

Name of company/service: bajajfinservlending.

Dear sir…

I’m going stop the ECS payment from axis bank…. So many times I have spoken to Mr. Balaji 9620733760 who works at Reliance Digital at mantrimall Bengalore.. today he given me answer that still the document has not ready with our head office it’s going be take a time another working 5days, my already two EMI already debated in my account so… I will lodged the complaint against him … till date I have waited for the he answer but today he given the nice answer so….
Look in to it and DO the needful…ASAP

Thanks & Regards

Syed Riyaz Ahmed
Store Manager-W224
Suncorp Lifestyles Ltd.,
Mantri Square…
Bengaluru, India.

Hello : 080-30160076
Email : [email protected]

From: W Store Mantri [mailto:[email protected]]
Sent: Wednesday, July 11, 2012 7:25 PM
To: ‘[email protected]
Cc: ‘[email protected]’; ‘[email protected]
Subject: wrong dedcation

Dear sir…

Now I thin u can trace this insurance information and u can rectified the issue…
Again don’t’ say that we not able to trace the loan information….

Agreement No. : 404BAL00310025 Repayment Mode : ECS
Type Of Loan : BALIC PREMIUM CD LOAN Gross Tenor In Months : 10
Loan Status : Active Net Tenor In Months : 10
Status As On : 11/07/2012 Balance Tenor In Months : 8
Repayment Frequency : Monthly EMI Amount : 1,531.00
Loan Amount. : 15,304.00 EMI Start Date : 05/06/2012
Disburse Amount : 0.00 EMI End Date : 05/03/2013

Thanks & Regards

Syed Riyaz Ahmed
Store Manager-W224
Suncorp Lifestyles Ltd.,
Mantri Square…
Bengaluru, India.

Hello : 080-30160076
Email : [email protected]

From: [email protected] [mailto:[email protected]]
Sent: Wednesday, July 11, 2012 4:41 PM
To: [email protected]
Subject: Re:wrong dedcation

Dear Customer,
Thank you for writing to us at Bajaj Finserv Lending.
We would like to inform you that the loan number (4040cd00310025)provided by you is not valid, please give us a correct loan number.
Please type ‘LAN and send this message to 9227564444 from your registered mobile number . You will get your loan account number in few seconds!
Alternatively, we also request you to provide us with your loan account number or the following details, to help us respond to you.
Name:- (Name of customer mentioned at the time of booking)
Date of Birth:-DD/MM/YYYY
Product:- Consumer Durable /Personal Computer /Mortgage/Personal and Small business Loan /Loan against Securities)
Amount Financed:-
EMI:-
Branch (If known):-
City and State:-
For any further clarifications write to us at [email protected].
Your feedback is important to us. Please take a few minutes to give us your feedback .
Feedback on We Care
Assuring you of our best services always.
Yours sincerely
Bajaj Finserv Lending.
Bajaj Finance Ltd
For an easier and faster access to your account details, please use our new IVR (Interactive Voice Response) facility on our Customer Care toll free numbers: 1800-209-5152 (for EMI cards) / 1800-209-4151 (for all other loans). All of the following information and more is just a click away on our IVR:
Loan Information
EMI related – balance, last payment
Statement of accounts
NOC
Security Deposit Refund
EMI Card
TDS Certificates

————————Original Message——————————–
From:W Store Mantri [[email protected]]
Sent:7/6/2012 11:00:46 PM
To:[email protected]
Subject:wrong dedcation
Whom so ever concern.

I would like to bring u notice that loan No.4040cd00310025 amount of Rs.1531. with out my information and my approval u r dedicating so please stop that ASAP. B coz u r pune executive has told me that once u read the document then v will go head and I will intimate with call and I take u r confirmation then only I will processedeven though the document has not reached to me before taking any kind of action please stop that and ASAP contact me.9742278797
And more even I have contacted Mr. Balaji 9620733760 who works at Reliance Digital at mantrimall Bengalore..but is not a tall help full in the matter.. then to fowling from past one month.. I don t know wt kind of customer help u have in the manner,,,,

Thanks and Regards

Syed Riyaz Ahmed


Comments

2 responses to “without any approval and documents EMI started to get debated from my account”

  1. Dear Syed,

    Thank you for sharing your Loan Account Number.

    We have already initiated the process of resolution of your query.

    You shall hear from us in the next 48 working hours.

    During this time, should you wish to contact us, please write to us on wecare@bajajfinservlending
    mentioning your Loan Account Number in the subject.

    With regards,

    weCare
    Bajaj Finserv Lending.

  2. Dear Syed,

    We have sent you an e-mail in regards to the same.
    We request you to go through it and get back to us in case if you have any other queries.

    With regards,

    weCare
    Bajaj Finserv Lending.

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