whether Mobile Number Portability is possible from Virgin(gsm prepaid) to Tata Docomo(gsm prepaid)

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: salt lake kolkata&lt;/p&gt;<p><b>Name of company/service</b>: Tata Docomo</p>With due regards,
I want to inform you that I want to port into TATA DOCOMO(prepaid & gsm) from VIRGIN MOBILE(prepaid & gsm) with the mobile no.8981623287.
So I took necessary information in this regard from Docomo customer care executives. As I am not sure about porting in a same network providers so I asked them and they said that it is possible. So I filled up an MNP form on 19/01/13 & submitted with required documents & Rs.19/- and after 3days I again call Docomo customercare executive to know when my mobile no. will be ported into Docomo. He said it will done on 29/01/13 around 01:14pm. But on that day retailer said that my form come back as porting in same network not possible. Since then I have called Tata Docomo customercare for numerous times & every time they are giving different answers(sometimes yes, sometimes no). One of them advised me to go to nearest Tata Docomo Outlet(i.e. City Centre,salt Lake,sector-I ). So I have gone there and waited for 45 minutes and then I have got answer from them “We don’t know”. So I want the real answer from Nodal Officer of docomo.


Comments

One response to “whether Mobile Number Portability is possible from Virgin(gsm prepaid) to Tata Docomo(gsm prepaid)”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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