Vodafone Outgoing & Incoming call stopped.

Hi,

I was using Vodafone Postpaid number 8800899355 since last 3-4 year but suddenly they stopped its outgoing & incoming calls without giving any prior information.

The reason why they have blocked my number because,

I had taken a Vodafone Postpaid number 8447756255 in month of November 2013 for internet use under a scheme wherein they had given me a dongle (KKT3800 – IMEI: 885246010302597) with free subscription for 3 month with 3G speed upto 3GB & after that 100 KBPS unlimited but after using this I was not satisfied with its speed then I called in his customer care center told him to close this number & also sent mail before generating my 3rd month bill which was completing on 6th February & I had sent mail on 5th February & before mail several time i called him to close this number but despite that they did not closed.

Few days later they called me & asked that why you want to close this number then I told him that I am not happy with your speed & therefore I want to close this number then they offered me to convert this number into calling SIM with same offer which I am using in my previous number (8800899355) which monthly rent will be 200/- then I said ok & they sent me a micro SIM Card on my address which was not compatible for my handset & I requested him for normal SIM but they have not given me & they started generating its monthly bill whereas I am not using this number despite that continuously they were generating its bill from last 4-5 months & when its bill gone up 1650/- then they forced me to pay its bill then I said why I will pay bill for that which I have not used then they have closed my previous number- 8800899355 which I am using since last 3-4 year & there no bill due of this number.

I said I will not pay any bill for that service which I am not using then they called my several time on my alternate number & were arguing with me and when I did not pay bill then they stopped my outgoing & incoming of my old number 8800899355 due to which I am facing lot of problem whereas I am paying its bill on regular basis.

Please help to re-activate my number 8800899355 so that I can use this number.

Thanks & Regards,
Preet Singh
Mo: 8826692230 & 9716931355


Comments

2 responses to “Vodafone Outgoing & Incoming call stopped.”

  1. Vodafone India Avatar
    Vodafone India

    Hello Preet Singh,

    Thanks for sharing the details of your concern. We’ll revert to you with an update on your concern in 48 working hours.

    Regards,
    Vodafone.

  2. Vodafone India Avatar
    Vodafone India

    Hello Preet Singh,

    We called the number you shared with us at 6:35 PM on 11 June 2014 but there was no response. Please suggest the right time for us to get in touch with you & provide more information regarding the charges levied.

    Regards,
    Vodafone.

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