I was a subscriber of vodafone prepaid number 9051525495 for last five year when some sales-personnel persuaded me convert the number to post plan and offered a package by a welcome letter dated 16th Jan,2014 .In terms of the talkplan details,none other than a sum of Rs.250/- is chargeable as fixed charge and an GPRS offer:95_30d_D650MB_2G was offered free. But in the for March 14 the company charged a fixed charge of Rs.95/-for the above GPRS offer. Is this is not case of Breach of Trust and Fraud ?
S. MALLICK
Vodafone fraud
Comments
2 responses to “Vodafone fraud”
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Hello,
Thanks for talking to us. As conveyed, the data pack @Rs.95/- (with 650 MB free usage thereafter chargeable @2p/10kB, download charges as per content and site and MMS charges @Rs.3/MMS) has been activated on 16/01/14 as per your request during activation of the connection. At the time of initiation of the connection, tariff form was filled and was duly signed by you. The tariff form contains a clear explanation of the plan you have decided to accept. There is no offer of free of rental data pack of Rs.95/-. We are unable to provide any credit for the rental charged in the invoices for the data pack. The Service Registration Number assigned for this correspondence is 882000337.
Regards,
Vodafone. -
Hello,
Please spare few minutes to tell us about your experience at http://bit.ly/1fo1s4T
Regards,
Vodafone.
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