Tata Docomo charged Rs 30 for unwanted service “HUWWAP”

Location/place: Bangalore

Name of company/service: Tata dococmo

I’m phanikanth, my mobile no. is 8050057374. I received a message which titles “TA-HUWWAP” tells that they have deducted balance of 30 from my account for some “Dazzling Beauties” service. I don’t know anything about this service and I’ve not subscribed for this. I need my all money back and some action to be taken against such spams which costs money for no reason.


Comments

19 responses to “Tata Docomo charged Rs 30 for unwanted service “HUWWAP””

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Dear Mr Phanikanth,

    We have called you on your given number 8050057374 confirm that issue regarding balance deduction is resolved.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  3.  Avatar
    Anonymous

    I’m Gurvinder, my mobile no. is 8087073757. I received a message which titles “TA-HUWWAP” tells that they have deducted balance of 99 from my account for some “Sizzling Angel” service which i am unaware about. I need my all money back and some action to be taken against such spams which costs money for no reason.

  4. Gurvinder Singh Avatar
    Gurvinder Singh

    I’m Gurvinder, my mobile no. is 8087073757. I received a message which titles “TA-HUWWAP” tells that they have deducted balance of 99 from my account for some “sizzling Angel” service which i am unaware about. I need my all money back and some action to be taken against such spams which costs money for no reason.

  5. Am Avinash. My mobile number is 8036552767. I got message from “TA HUWWAP “. They deduct 75+14 rupees from my main balance. I register one complaint in 198 coustamer care. But they refund only 30 rupee. Please register my complaint and give my money back.

  6. malli5566 Avatar
    malli5566

    I’m mallaiah, my mobile no. is 7207070266. I received a message which titles “TA-HUWWAP” tells that they have deducted balance of 30 from my account for some “Dazzling Beauties” service. I don’t know anything about this service and I’ve not subscribed for this. I need my all money back and some action to be taken against such spams which costs money for no reason.

  7. I’m balaji , my mobile no is 7204635855 . I received a message which titles ” TA_HUWWAP” tells that have deducted 75 rs from my balance. I don’t know anything about this service. I need my money back and some action to be taken against such spams which costs money for no reason.

  8. My number is 7795731322. I got deducted 31 rupee for this act.. Docomo network is really not pleasing.. Im using docomo from 1year . Today il get port to anyother

  9. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  10. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We regret for the inconvenience caused to you.

    We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Please be informed that, the balance deduction is due to the value added service which was active on your number. This has been activated on 13-Nov-14 from your handset.

    We would like to inform you that the deducted amount of Rs. 31/-has been credited back in your account vide docket number ABAL1211001764. The above mentioned service has already been deactivated on your number to avoid any more deductions. It will get deactivated within 30 minutes. We request you to check your account balance by dialing *191*2#.
    Kindly note that, for last 5 DATA usage sms DATA to 121, for last 3 call details sms CALL to 121 & to know VAS usage for Last 7 days sms VAS to 121 (Toll free).

    Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

    For further assistance we request you to write a mail to [email protected].

    Thanks and regards,
    Tata Docomo.

  11. manoj kumar k Avatar
    manoj kumar k

    My mobile number 7204378455,y r u guys deducting my money in the name of huwwap service which i haven’t subscribed to,u people run such pathetic customer support that no one bothers to recieve the call of a customer.
    Refund my 30 rs deducted by u,’scamsters’ asap.

  12. akash ghogare Avatar
    akash ghogare

    Hi I am akash (mobile:7276395911)
    Rs.75 were dedicated from my balance for some TU-HUWWAP service. I have no idea what this service is and have not given any kind of inputs to get this subscription.
    Tata Docomo should seriously consider this as a it wastes both time and money of their customers. Very much disappointed.

  13. Amith Avatar
    Amith

    Hi I’m amith my phone number is 8762252275. Rs. 40 has been dedicated for the service of TU-HUWWAP. I don’t know what kind of service is this and benefits. I don’t wanna use this simply you have activated. Do refund my money ASAP. Please remove this service from my account

  14. Shame for Tata Docomo Prepaid Pathetic service, improper, poor, careless attitude and unprofessional customers service in Bhubaneswar Orissa & Baramunda Tata Authorised Dealer never recommended any one to use their service

    Hi Tata Docomo,
    I am also a victim of tata docomo. my tata account no is 9040195898,From Bhubaneswar and dealer Baramunda Tata Office.
    It’s very sad to say a very bad service from your end. Our experience is very bad with Tata Docomo services in Bhubaneswar also with baramunda authorized branch. TERRIBLE SERVICE ISSUE, careless, unprofessional attitude towards customers and wrong commitment every time from dealer and customer care it’s been more than 15 days they haven’t yet responded no positive outcome. There are no responses from company. I think the company is not having any responsible person for service or it may have given to any careless third party’s. How much suffer and struggle after paying money to your company in advance. In spite of repeated calls and reminders, no response at all. This is pathetic service especially from a reputed company like Tata.. No one has followed up regarding the complain… Could you please return the money which has deposited in my simcard ? I know you cannot because you already got your money in advance. This is really disgusting.This company is doing business to cheat people till now there is no response neither from the dealer nor from the customer care I am still waiting for a permanent fix to our issue.
    my service already disconnected .Even after 1 year of using their service they asked me to submit the document Initially outgoing call has barred soon I submitted document incoming call banned even after several complaint and document submitted after15days.Initially submitted the document when I went to enquire about my status they have asked me to submit the document again as they lost you can imagine how care less the company and the dealer .They are unable to solve a small issue and the same had been complaint to Customer care several times but they are harassing me with this anybody can understand how people may suffer. To solve the small issue they have once lost my document even after 7 days when I went to check my status in Tata docomo office in Baramunda I came to know that they lost my document and asked me to resubmit it again and solve my complaint within 12 hours and also promise me to inform me in my alternative no and also send written complaint to customer care three times with reminder but till now no updates every time false commitment, careless and very unprofessional attitude towards customers.
    Tata Docomo is surely the worst company in this segment in Telecom service. I am following up with them since then but didn’t get any response till now and whenever I call the customer care and meet the dealer I have to describe everything from the beginning. Every promise they did it was wrong it is so bad that you will bang your head that why did you use this!. I used their service blindly in a good faith that it’s a old and reputed company and I will get good service from this company but it was my delusion when it turns to service poor network. I have faced innumerable problems with this company.
    In spite of paying the full amount in advance and waiting for more than 20days for the service you are just making false promises is it good on the part of a reputed company? We use the telecom service for our day to day urgent work purpose If the dealer or company cannot provide the service in proper time with immediate effect whatever commitment they did at the time of sailing products, we made the entire payment in advance and struggling with service issue which your company don’t care . it is heart paining Do you think that with this type of service in the competitive world can you survive in the market? Days are not faraway to come to footpath.

    I request you to refund my deposited money back. We don’t require your service at all. The company is just fooling customers by making wrong commitments. I will never recommend anybody to buy any product and services from your company as they are not bothering to attend customer complaint and don’t care for service. It seems to be not interested in customers after the product is sold. I believed TATA is a trusted brand, but got to change my opinion now.This company is turning fraud for the love of money. I’m just fed up of following up .

    Please do the needful on very urgent basis. Do revert in case you need further details. Very disappointed!! Hoping for a quick positive action from your side. i request the concerned authorities from the Tata Docomo to look into this and help me for a solution immediately. If I will not get answer we are ready for consumer court on this. I will lodge a complaint against tata docomo for fraud and cheat case

    Thanks
    9040195898

  15. Tata Docomo fraud company hai mere bhi 2 nd time TU HUWWWAP services active karke firse 50 rs chura/fraudulent liye tatadocomo company has…

  16. Tata Docomo has deducted rs 30 from my balance so I kindly request u to please return my balance rs 30

  17. Hi I’m Rs. 40 has been deducted for the service of TU-HUWWAP. I don’t know what kind of service is this and benefits. I don’t wanna use this simply you have activated. Do refund my money ASAP. Please remove this service from my account

  18. sir my docomo no 7736195071
    from my balance 30 rupees deducted ….
    i dont knw anythng…when i recieved a message frm HUWWAP …i check balnce…im shocked….
    i have no hw is it….i dont knw anythng…
    i want my balnc back as refund….or take necessery step.

  19. Rajashekhar Avatar
    Rajashekhar

    Hi my mobile no 9035901923.. some Astro seva is activated on my mobile 20 rs got deducted and I don’t know how the hell it happened..this is not first Tata DoCoMo does this for its users time and again..this is the 4the incidence from last one year..I’m going to port other network

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