<p><b>Location/place</b>: Chhindwara</p><p><b>Name of company/service</b>: Hdfc bank</p>I came to chhindwara from bhopal.on 29 march i was returning i had gone to hdfc atm in parasia road to dispence cash .my wife atm gone stuck in atm machine.i was calling all hdfc officers for that but they are giving me no responce.i am help less with out cash.
Stuck of atm card in hdfc atm machine
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3 responses to “Stuck of atm card in hdfc atm machine”
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Hello,
I tried to withdraw Rs 10000/- from the HDFC bank ATM (Branch near Metro Station, Indira Nagar CMH Road, Bangalore), using a Standard Chartered Bank Debit Card.
I tried one of their 6 machines and tried to withdraw Rs 10000/- twice. On both occasions, I didnt get any responce and a blue screen staring at me. (It neither told me to withdraw the cash or nothing).
On the first attempt, I got a ‘your transaction timed out’ message.
On the second attempt, I neither got any message nor cash. But I got a message that my account is debited with a ATM cash withdrawal of Rs 10000/- from my bank.
Desparate, I told the security guy that that ATM is not working (nobody is using it before I came into their 6 ATMs). He told me that its working and asked me to try another machine.
I tried another ATM machine and was able to withdraw Rs 10000/-.
In the meantime, a girl was able to withdraw some money from the non-functioning ATM that tried earlier, I told the security guy that I will try a withdrawal of Rs 1000/- on the same machine that is not functioning earlier. to my surprise, I was able to get Rs 1000/-I dont know whether we are living in a pre-historic age or in 21st century tech age, but this goes beyond any comedy or tragedy for people like me.
The security guy advised me to complain to the bank. But frankly, none of the customer care/customer redressel processes of any Indian Banks are that use friendly.
But I am still trying to get this resolved.
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An Unfortunate Indian still living in Medieval Ages
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My debit card got stuck in the machine and is not coming out,so what to do?
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My HDFC Debit card stuck in HDFC ATM machine. When I visited nearest branch I was not provided proper information that how will I get my card back. At the same customer care number was also not directed to any representative.
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