Snached Rs.7750 from my AXIS Bank account

Dear Sir,

On previous day (22.02.16)at 11.56am I received a phone call from 8459438657 & he told me that R U Mr. Nabankur , I am calling from AXIS bank head office in Dilhi . This is a verification call & we R providing U a new ATM card which has has different tiles of advantages so to block the old card U have to verify the card number , expire date & cvv . Upter that a Lady calleb me from 9136820455 she wanted to confirm my address when the card will be delivered to me & she also want to know the one time password which was generated to me during the call is running. She told me io see the password & verifie him. Upter this another lady call me from 8826962319 she also want

to confarm my address & 2nd one time password which was provided to me next time. Upter this I received a notification mail from AXIS Bank that Rs,7750 debited from my account. Then I contact Customer service department & report a GD in my nearest Nimta police Station.
Sir please do the necessary action for this.
Yours faithfully,
Nabankur Talukdar

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3 responses to “Snached Rs.7750 from my AXIS Bank account”

  1. Nabankur Talukdar Avatar
    Nabankur Talukdar

    Dear Sir,
    I am Nabankur Talukdar,
    I have a proof of this fake tranjaction (mail alart ststement of this tranjaction) which was not dun by me. Also had a GDE in Nimta Police station(GDE number: 1193. Deted on 22/02/2016) & raised a complaint in my AXIS Bank (Belgharia) brunch & AXIS BANK customers care & blocked my debit card.
    Please help me.

  2. Abhishek Mukherjee Avatar
    Abhishek Mukherjee

    Yes Mr Nabankur, you are correct. I have received a same call from this number, 8459438657. They asked me for same details. But after giving only my card number and DOB, when they asked for the cvv code I had a doubt. I disconnected the call with lots of Gaali, and called the Axis bank person and confirmed that it is a scam call. I have transferred all the money quickly to another account.

    So, for other friends, dont step into this type of calls.

  3. Nabankur Talukdar Avatar
    Nabankur Talukdar

    Der sir ,
    On 25.02.16 I raised a complaint through [email protected], they captured the fake tranjection & gave me a replay with details.
    Hear i attached the replay below,

    Dear Merchant,

    Greetings!

    Request you to kindly confirm if you have provided the services against the below transactions or not. If yes, then kindly share the POD’s or if not, then kindly allow as to process the refund.

    Transaction ID: 021625285
    ACTIONS TAKEN
    Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
    357916861 533965247 201607495366 capture 7750.00 SUCCESS 2016-02-22 12:42:02 2016-02-22 12:42:02 NA

    Dear Customer,

    Request you to write back to us in case merchant fails to share the POD’s/revert within 48-72 working hours.

    I appreciate your understanding with regard to this matter.

    Regards,
    Himani

    Original Message

    ———- Forwarded message ([email protected]) ———-
    From: [email protected]
    Sent: 25 Feb 2016 12:03
    To: [email protected]
    Cc:
    Subject: Fwd:

    ———- Forwarded message ———-
    From: nabankur talukdar
    Date: Thu, Feb 25, 2016 at 12:01 PM
    Subject:
    To: [email protected]

    Dear Sir,

    On 22.02.16at 11.56am I received a phone call from 8459438657 & he told me that R U Mr. Nabankur , I am calling from AXIS bank head office in Dilhi . This is a verification call & we R providing U a new ATM card which has has different tiles of advantages so to block the old card U have to verify the card number , expire date & cvv . Upter that a Lady calleb me from 9136820455 she wanted to confirm my address when the card will be delivered to me & she also want to know the one time password which was generated to me during the call is running. She told me io see the password & verifie him. Upter this another lady call me from 8826962319 she also want

    to confarm my address & 2nd one time password which was provided to me next time. Upter this I received a notification mail from AXIS Bank that Rs,7750 debited from my account. Then I contact Customer service department & report a GD in my nearest Nimta police Station.
    My AXIS BANK debit caed numde is
    5327310000412518
    I attached proof of fake tranjaction which is not dun by me and not in my address.
    My mobile number is 9874027645

    Sir please do the necessary action for this.

    Yours faithfully,
    Nabankur Talukdar

    Now please do the necessary actions for it & suggest me , what i have to do next ?

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