Location/place: Bangalore
Name of company/service: Freecharge.in
Hi,
I used freecharge.in to recharge my cell on 6th august but the transaction had failed. Rs.250 was deducted from my account. When I contacted the bank they told its a valid transaction and even provided me with the payment voucher no which will be generated only on transferring the funds to merchant. But Freechare is denying this even after providing them with all details like bank stmt snapshot, payment voucher and also the trace id. I dont know whom should I contact now to get back my money. My bank is telling its valid transaction and ready to provide all details of transaction and on other hand Free charge is denyin on this.Is there anyone to hear this?????? Can people be cheated so easily by online recharge comapanies???
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