not refunding money

I ordered “Rpb Black Cotton Blend Casual” (Cash on delevery) but unfortunately i received the wrong product Request number 11196917. Reverse pickup reverse id : SND0352931 on 08-11014 by Nuvo ex Hyderabad.
Snapdeal Customer Support Request #11276971 to refund the money to my account.
But they have credited the SD cash on my Snapdeal account, again i requested to refund money to my bank account
response is not there
#costumer care no is also not provided


Comments

One response to “not refunding money”

  1. Dear Sivaganesh ,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

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