refund my Balance

Sir i beg to say that i am using a idea network mobile no. 9086318652 . my data balance in date 18/05/2015 at 2:30 pm is 460 mb & 78 rsand i use after that i use 360 mb then why is my main bal is 3 rs.i want refund my balance 75 rs i talk her Customer care and he is Not refund my Balance. Please solve this case


Comments

3 responses to “refund my Balance”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate on 21 May 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us under reference number 1-56070806704 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate on 21st May 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

Leave a Reply

Your email address will not be published. Required fields are marked *