Refund not initiated even after a month time

I purchased Micromax Nitro mobile from Ebay on 24 oct 2014 with paisa pay id 37702969160 it was sheduled to deliver before 6 nov 2014 ebay messaged me the shipping details Courier name BLUE DART
Airway Bill number 69115047746. now till date i have not received any call from ebay nor the item. I asked them for refund against the ebay paisa pay guarantee. but they are not responding every time i call them they takes3 days time and nothing happens this happened at least4 times . please help me to get my refund from ebay.


Comments

3 responses to “Refund not initiated even after a month time”

  1. Dear Amit,

    We have taken a note of your details and will get back to you with a resolution at the earliest.

    Team eBay India

  2. Dear Amit,

    Thank you for sharing your concern with us.
    We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.

    Team eBay India

  3. Dear Amit, Thank you for sharing your concern with us.
    We are glad to inform you that we have processed your refund on 11-Dec- 2014. Please note that it takes at least 6 – 8 working days for the amount to reflect in your account.
    In case if you haven’t received it within the stipulated time we would request you to send us your bank statement from the date of transaction till date on [email protected]. Our team will co-ordinate with the bank regarding the same and update you via email.

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