Refund not credited from www.yatratimes.com

I have booked travel package through yatratimes. But unfortunately unavoidable circumstances I have cancelled my package. I had already confirmed cancellation rule at the time of booking package. They have told me that if you cancelled package before 7 days of check-in date of hotel, you will get 100% refund. I have cancelled this before 8 days of check-in date of hotel via call and email to yatratimes. At that time they have told me that you will get your package amount back once we will get refund from hotel. Now whenever I called to yatratimes they were told me you will get your refund in few days. but from last 10 days they have stopped to received my calls also. I have all the voice call recording made with yatratime and I also have all mail conversion made with yatratimes. Please do needful. Thanks, Jayesh Ginoya 09727571701


Comments

33 responses to “Refund not credited from www.yatratimes.com”

  1. Dear Mr Jayesh Jinoya
    We have already told you that you can cancel this package but you can avail this holidays next time in a year but we cant refund the money this is our policies you can checkout to our website …!

    Regard’s
    ———–
    Pankaj
    011-64666500
    Yatratimes.com

  2. Sandip Karia Avatar
    Sandip Karia

    YatraTimes.com is fraud company. I also have bad experience with them. Jayesh was lucky that he cancelled. Otheriese even hotel many not be booked and he will got stuck.

  3. Dear Mr Sandip

    As per our telephonic conversation your booking were confirm for Dubai we have already sent you the booking Voucher but you told after 15 Days that you can’t take booking and cencle the package but the policy is that you have to cancle the package till 10 days after making the payment as per our condition.your package is valid till Sep 2015,you can use your holidays between this calander year.any where is part of india & abroad.Package are Non refundable.

    Regard’s
    ———–
    Vishal
    Yatratimes
    011-64666500

  4. Sandip Karia Avatar
    Sandip Karia

    Vishal,

    I have all proofs. I got bookin vouther on 13-Sep and I cancelled on 15-Sep. Just in 2 days.
    Even if you consider first email or date of payment, it was 10-Sep.

    So in no case, it is 10 days.

    Again your booking document clearly say, you can cancle beofre 7 days.

    On top of that, I am not cancelling as I don’t want to travel. You cannot give even 50% of what you have commited.

  5. Yatratimes.com booked the hotel. Took money from the guest, and did not pay to the hotel. Now, trying to reach Vishal at 09266602236 but he is not answering the calls. And their website has been running successfully. Request if money can be recovered, secondly their site can be banned so that other people are not cheated by them……And strange this thug person is having ringtone of Sai Baba……..

  6. Dear Mr Gagan,

    Greetings From Yatratimes.

    If you have booked the package from our side than Please provide us your payment or transaction Id,So we can Help out you…!

    Regard’s
    ———–
    Rohan
    9266602236
    Yatratimes.

  7. Jitu Makhija Avatar
    Jitu Makhija

    Mr.Vishal I’m Jitu Makhija from Ahmedabad.i’ve deposited Rs.1,79,000/- (one lac seventy nine thousand) in your account mention below
    Bank Name-Punjab national bank
    A/c No. 4838002100003177
    “Yatra times”
    Date :01/10/2014

    You took my money & you didn’t book any tickets nor hotels & you did fraud & after long conversation on phone again & again you are still not giving my money back & now you stop picking my calls on your both mobile no 09266600636 & 09266600182 .i’ve every proof with me.i even have your bank statement with me.if you didn’t give me my money back in 3 days I’ll file police complain against you.

    Jitu Makhija
    (m) 09879069499

  8. Dear MR Jitu,

    Greetings From Yatratimes.com

    As per our telephonic conversation you are right you have made the payment of Rs 1,79,000/- but you know aware about that when you was made the payment at before making the Payment you flights Cost is increased 45,000/-that is the Reason your Flights was cencle,and Now we will transfer the amount in your account with in 45 working Days as per our policies and dont worry your amount are safe….!

    Regard’s
    ———–
    Yatratimes.com

  9. Sandip Karia Avatar
    Sandip Karia

    YatraTimes and Vishal is completly Fraud Company. Don’t belive on them Jitubhai that they will come back in 45 days. Why it take 45 days for retrun if they want to give.
    Whey they don’t reply emails or take phone calls if they are not fraud.
    Vishal,
    What is answer for my return. I don’t took more than 8 days in cancel and it was before 1.5 months of actual package. So it should be refundable.
    You also commit that you will reach moneny by 15-Oct which is also went away.
    Now first time in this thread you say it is not refundable.
    Even if you say, you can give some other package anywhere in India, call and give such package but at least reply to email or call.

  10. Mayank Solanki Avatar
    Mayank Solanki

    Hey Guys,

    I am recently a new victim of yatratimes. I was in touch with a sales guy named ‘Hydar’. He cheated me by offering HTC desire 816 PHONE if I buy 16999 on that day. I made the payment to yatratimes then he again confirmed that I’ll get my phone in 10 to 15 days. They were in contact me till 10 days just to make me feel normal that anyhow I wouldnt cancelcancel the deal. Now they have stopped receiving my calls nor they replying. I have all mail communication stating about my gift in written & I also have all phone calls recording that had happened when they were selling me their promotional Package. I wont let them go & I’ll take my all benefit from them. They everytime they even dont disclose their real names. I request for new comers that Beware about yatratimes fraud. If someone still have an issue, can directly call yo me 08446916920.

  11. Mayank Solanki Avatar
    Mayank Solanki

    @Admin of consumerforums.
    Please remove my last post as company is ready to solve my problem but only on the condition when I remove that blog. I m using the same device from which I posted earlier. Will get back to you if I face any issue further. Please feel free to contact me on 08446916920.
    Mayank Solanki.

  12. Mayank Solanki Avatar
    Mayank Solanki

    @admin of consumerforums.
    Please remove my previous post otherwise company will not entertain my problem.
    For any query please contact 08446916920 & [email protected]
    Regards, Mayank Solanki

  13. Mayank, I am not site admin or related so they will decide on removing your comment. But I can put it on paper that you will not get anything back from this Yatratimes. It is 100% fraud company and no one get anything back till date. So just for for Consumer Court or police for fraud if you have some connection in police but otherwise there is no other way to deal with this people.

  14. Dear Vishal
    Nobody is responding regarding my hotel booking,none of your phone number is reachable if its reachable no one pick the call…ARE YOU RUNNING A FRAUD COMPANY?

  15. please complaint against yatratimes. com on Delhi Police dedicated help line powered by WhatsApp: 9910641064, using which any alert citizen can pass on information about any crime or report any issue using images, videos or text.

    Besides using WhatsApp on this line, citizens can also email the report at [email protected] or use other helplines: 1064 and 1800111064

    Chintan

  16. please complaint against yatratimes. com fraud compny on Delhi Police dedicated help line powered by WhatsApp: 9910641064, using which any alert citizen can pass on information about any crime or report any issue using images, videos or text.

    Besides using WhatsApp on this line, citizens can also email the report at [email protected] or use other helplines: 1064 and 1800111064

    Chintan
    09904162794

  17. Dear Mr Chintan,

    This is in reference to your above complaints.
    We request you to kindly mail us your details of the complaints so that we can go through it and resolve it at the earliest.

    We will be happy to serve you.

    warm Regards As Always
    Yatra Times

  18. I became a victim of this site when a person named Vishal Sharma took Rs27,000/- (15,000 via bank transfer to Punjab National Bank and 12,000 by cash) and committed for a Shimla Manali package and did not give me the package at all. The hotel vouchers provided by the person was completely fraud. I spoke to many people using phone number 011646665000. Every time I use to talk to different person with same story. They use to tell me send us email with details and your money will be refunded in a week. these people are not refunding my money in spite of sending email to [email protected].

    First thing is I need help how to get my money and second thing is I request all the citizens of India not to reach this site for any service as this site is completely fraud.
    We are earning money by spending our sweat and blood but fraud sites like yatrtimes.com are taking our money for nothing and moving freely in India. Government should catch this company for fraud and punish.

  19. One person from yatratimes.com called me and asked me to provide bank details and NOC on yatratimes.com. These people as asking to write “Due to customer’s own problem the package was not taken” which is completely wrong. The NOC mentioned by Yatratimes.com mentioned as below. I request all the victims of yatratimes.com to be away from this NOC stuff. This is another fraud.

    Saroj
    8466095220

    TO WHOM IT MAY CONCERN
    This is to inform you that I (………………………………….) has booked a holiday package from YATRA TIMES on
    (date)….………………….. by paying the amount of INR …………………
    I am not in the state of using it because of my circumstances. I requested for the refund of my amount from the company.
    The company is refunding my full amount and I am glad to hear this as their policy states for 70% refund only.
    I hereby issue this NOC to the company. And may think to deal with the company in the coming future.
    With Regards
    Name: Mr……………………..
    Signature:………………………….
    Date:………………………………

  20. Best service provied me in Kerala

    Really jab mene camplain check ki to mene soch mera amount fus gya but jab service mili tab laga esa kuch nhi hai.

  21. yes i agreed to mr ullas that for the first time i also have hesitation regarding the booking as i had seen the reveiws but i got the booking.i went to goa for nights and days in 10999 package.

  22. I am satisfied with the services of the company.Might be I am lucky after seeing all the above reviews that many are not satisfied.
    I booked the package and applied for the hotel booking.
    After some mail and call,i got the confirmation.
    The hotel provided was also satisfactory and moreover i may plan for some more holiday trip from yatra times in future.

  23. Really
    must better service provide me.
    i’m also socked then check review,
    plz check all term and condition before book the packages.

  24. ullas,Shamar Singh,udit mishra and mukesh all are the yatratimes person. all r frauds

  25. Yatra times is a fraud. compnay, its address is also fraud…………………………dont belevie on this company. any information regarding yatratimes fraud company free to call on my mobile no 09904162794.

  26. amit nagpal Avatar
    amit nagpal

    i am new victim . my mistake i don,t check google review of this website . Mr. kunal a person called me saying we are part of yatra.com . now not picking my calls. customer care are wrost. Mr. rajiv from booking team . Mr. kunal and Mr. Rajiv both making me fool . i bought two package for goa 1 for me and another for my friend. he charged me 46000 for it. now waiting for refund. customer care denied to take booking.

  27. aditya agarwal Avatar
    aditya agarwal

    My experience with yatratimes.com has been exceptionally bad. I had booked a package 3 months ago. Long promises were made like in every other sales call. However, each of them far from fulfilled. I was promised a cell phone as a gift with the package which was to reach me within 7-8 days of booking the package. It’s been over 3 months and I don’t have any status. It makes me laugh when I recall these goons confirming the color of cell phone I’d prefer while I was booking the package. Also, I have called and mailed them numerous times times to book a hotel for me but no reply either on mail or phone. Now they have very conveniently started to ignore my calls.

    A fraud company. Have waited long enough for them to respond. Am in the process of filing a consumer complaint against them now.

  28. rohan mishra Avatar
    rohan mishra

    mr jitu bhai, mr mayank solanki and mr gaurav received payment from yatra time of 200000 lack rs

  29. Dear Mr Jitu Makhija,

    Greetings From Yatratimes,

    Kindly update your comments that you have receive your amount…..!

    Reagrd’s
    ———–
    Rohan khanna
    Yatratimes.com

  30. Dear Mr Mayank,

    Greetings From Yatratimes,

    Kindly update your comments that you have receive your amount…..!

    Reagrd’s
    ———–
    Rohan khanna
    Yatratimes.com

  31. Prashant Geetam Avatar
    Prashant Geetam

    I had booked a package with yatratimes of 10,999 on 21 Nov. 2014 for 4 night and 5 days which was valid for a year. Now when I am calling on mentioned numbers to avail the package, the guys picking up the call are saying wrong number. Also mails send to the mentioned ID’s are getting bounced. Please help me in getting my money back. My INVOICE NO. is 100329.

  32. Prashant Geetam Avatar
    Prashant Geetam

    Mr Rohan Khanna, where are you hiding now. Why don’t you show up now

  33. neelam bhargava Avatar
    neelam bhargava

    My experience with yatratimes.com has been exceptionally bad. I had booked a package 6 months ago. Long promises were made like in every other sales Also, I have called and mailed them numerous times times to book a hotel for me but no reply either on mail or phone. Now they have very conveniently started to ignore my calls.

    A fraud company. Have waited long enough for them to respond. Am in the process of filing a consumer complaint against them now.

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