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Not Activation of Sim Card

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by

consumer
in

I bought a new Aircel prepaid sim card from a sales representative at a temporary outlet in West Vinod Nagar, Delhi on 15-May-2016.

The representative sold the sim card to me for 110 rs, and told me that i will get Rs.85 talktime & 250 MB data free . I submitted all the necessary documents and I was told that the sim will get activated by 6 pm.

Till now my sim card was not activated. Only Aircel Network is showing but no outgoing or incoming calls is coming

I called up customer care from my another mobile and requested the representative to activate the sim. He asked about my contact details & i replied to him accordingly

The sim card I bought is with the following details

Sim No : 89918000316198860444
IMSI : 405800197886044
Mob no : 9069377562

My another mob no. 9871476216

Aircel Team – Please activate my sim card immediately

Saundarya Prateek
Delhi

Comments

2 responses to “Not Activation of Sim Card”

  1. Aircel Avatar
    Aircel

    Dear Saundarya Prateek,

    Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

  2. Aircel Avatar
    Aircel

    Dear Saundarya Prateek,

    As per the system check, we have found that your number has been activated 43 days before. For any further assistance, kindly visit the Aircel store.

    Warm Regards,
    Aircel Social Media Team

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