non-cooperation of the GEAPL branch manager to cancel the finance after cancellation of a purchase of a 1.5 ton 5 star carrier duractive AC

I, Selim Akhtar, Resident of Kazipara Main Road, Bijoynagar, PO-Kazipara, PS-Barasat, Kolkata-700124 had purchased a 1.5 ton 5 star carrier duractive AC from Great Eastern Appliances Pvt. Ltd. Branch: 30, Jessore Road, Barasat, Kolkata-700124 in finance from “Bajaj Finance Limited (Bajaj Finserv)” on 15.05.2017. But as the product was not delivered within the tentative delivery date, I was bound to cancel the order. The manager of GEAPL had refunded me the down-payment but instead of my repeated request, had not taken any initiative to cancel the finance from “Bajaj Finance Limited (Bajaj Finserv)” branch situated under the same roof of your showroom. As a result of such non-cooperation, I am going to be charged by the EMI of Rs. 3280/- for the loan on 02.07.2017.
In these circumstances, I hope that you will take necessary action so that the finance can be cancelled before the EMI-subtraction-date or the the manager of GEAPL, Branch: 30,will be responsible for my mental and financial harassment.


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