I raghavendra kumar gunda, mobile user of Idea with communication no 9666705894 since from 2009. I was lose a bal 37.28/-. but as per the telephonic conversation with ur customercare executives, i shocked due to their reply. because I was not using the above cited no since last few weeks only i am yusing the no for sms. but they are telling you browsed yesterday with that no thats why bal deducted from mine a/c. This is not happened because I am using another no 7730042492 for web browsing. please kindly take this to consideration. hope revertback my amount to my a/c. I am waiting for your favorable response on myside


Comments

7 responses to “need help”

  1. Anil Singh Avatar
    Anil Singh

    Hey bro… I am giving you idea that don’t be part of idea subscriber. It is one of the worst company in India. Thy stolen my money and not refunding as they asked for postpaid sim. They asked my slip of received i mailed them but they didn’t take any action. They are really Fraud. They stolen my 500 Rupees.

    If you would like talk to me just call me 9958428949.

    I repeat go any other telecom company they will stole your money also.

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate on 25th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  4. Satish Avatar
    Satish

    After activating net pack 15Rs 75mb for 2days in docomo , is it require to deactivate it ?,or it get deactivated automatically..

  5. Idea Cellular Avatar
    Idea Cellular

    Dear Anil Singh,

    We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  6. Idea Cellular Avatar
    Idea Cellular

    Dear Satish,

    We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, http://www.ideacellular.com or contact 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

  7. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We tried contacting you on your alternate contact numbers however, were unable to reach you. Please share a suitable time to speak for us to address your query.

    Thanks & Regards,
    Customer Care, Idea Cellular

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