misinformation cheating and fraud

Sir
With due respect

Fraudulent bill!
Complaint Rating:
I have received a bill my id no. 7027959050 for the period 11/06/16 to 10/07/16 for Rs.870/- towards broadband connection but airtel company executive his name is vikek nd his no. 9717746758 he offer me a plan of rs 699/- for 1st month with 5gb deta than 2nd month 550+ 100= 650. He told me he ll change thethe plan from @650 with 17gb deta or adjust Rs 1000 /- in 5 month rs 550+100 =650/-
100×5 =1000 for 5 months
but now they decline his commitment or pressurised me to pay unnecessary bill payment
Mycef no. Is 4517437
My ph no. Is 9958904033
Gaurav mehta
Please solve this problem as soon as possible


Comments

2 responses to “misinformation cheating and fraud”

  1. Dear Customer,

    This is with reference to your post dated 21 July 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 21 July 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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