Location/place: India
Name of company/service: MICROMAX
Dear Sir,
This is to inform you that I had purchased one Micromax Mobile modle no:- Q1C on Dec 2011 which is not working properly from day one.When I go to your S S Telecom Auth.S.Center at Dak Banglow Patna MEMO NO:-134 they told me after one week that my LCD was broken and sorry to say that till date my mobile is in ur service center they are telling that company is not sending this LCD till date.KINDLY TAKE THE ACTION AT EARLIEST.REGARDS SUDIP KUMAR PATNA 9334025393.OUR MAIL COMVERSATION AS FOLLOWS:-
URGENTLY RESOLVE MY PROBLEM .
Inbox
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sudip kumar
Mar 13
to info
Dear Sir,
This is to inform you that I had purchased one Micromax Mobile modle no:- Q1C on Dec 2011 which is not working properly from day one.When I go to your S S Telecom Auth.S.Center at Dak Banglow Patna MEMO NO:-134 they told me after one week that my LCD was broken and sorry to say that till date my mobile is in ur service center they are telling that company is not sending this LCD till date.
Now the question is that who will resolve this problem you or consumer court.
URGENTLY RESOLVE MY PROBLEM .
REGARDS
Info
Mar 14
to me
Dear Valued Customer,
Thank you for your Email, we would like to apologize for the inconvenience caused to you and request you to provide us scan copy of your jobsheet to assist you further.
For any further Assistance and Query you can contact us on the Customer Support & number given below:
18605008286
You can also log onto our website for information www.micromaxinfo.com
Thanks & Regards,
MMX SUPPORT
From: sudip kumar [mailto:[email protected]]
Sent: Wednesday, March 14, 2012 12:15 PM
To: [email protected]
Subject: URGENTLY RESOLVE MY PROBLEM .
sudip kumar
Mar 14
to Info
Dear Sir,
Please find enclosed herewith my Micromax Phone Modle No:- Q1C Job sheet and purchase bill copy.
UPDATE MY STATUS URGENTLY & RESOLVE MY PROBLEM AT EARLIEST .
Regards
2 attachments — Download all attachments View all images
Micromax Mobile Purchase Bill Copy.jpg
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Jobsheet.jpg
675K View Download
Micromax
Mar 15
to me
Dear Valued Customer,
Thank you for your Email, we would like to apologize for the inconvenience caused to you, and we are escalating your details to the Escalation team and they will revert to you as soon as possible.
Your complaint number is: MMX1503125440
For any further Assistance and Query you can contact us on the Customer Support & number given below:
18605008286
You can also log onto our website for information www.micromaxinfo.com
Thanks & Regards,
MMX SUPPORT
From: sudip kumar [mailto:[email protected]]
Sent: Thursday, March 15, 2012 10:43 AM
To: Info
Subject: Re: URGENTLY RESOLVE MY PROBLEM .
sudip kumar
Apr 11
to Info
LAST AND FINAL REMINDER
Till date my problem is not solved nor somebody bother to take any action on this matter.
Resolve my issue within 48 hrs.
On the other hand you are forced me to go for consumer claim agency.
Regards
sudip kumar
10:48 PM (36 minutes ago)
to Info
Tilldate no action to be taken.
Why?
Regards
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