mass fraud by existing company

Dear Sir
I am Dr. Manish pandey and I am writing to you with lot of hope and faith that you will help me to find justice .I am one of hundreds of people who have been suffering from gross harassment in the matter stated below, and it’s not a mere statement I am in touch with all these people, the reason I am writing to you is – even a collective action in our so called democratic institution is not able to break the corporate arrogance. It’s not an individual matter sir/madam, it’s the perfect example of how efficiently are our rights protected and what is a single citizen in this land of 1.2 billion worth. Please sir/madam; please have patience to go through the entire text once, thank you

sir , I have recently completed my post graduation in medicine and have moved to Delhi to pursue super specialty in critical care ,so in one sense I am still a medical student , I got married a couple of years back and my wife recently moved in with me after completing her MD in pediatrics from govt. medical college vadodara, Gujarat. Presently she is performing her medical duty in Ram manohar lohiya hospital, Delhi. Beings doctors we rarely get the chance to go on a holiday, so with our limited income and time we bought the membership to hospitality group “jukaso journeys pvt ltd.”
It has been almost a year and I have never regretted my decision more. Sir the group has been exploiting not only me but all its customer since its formation couple of years back. Following concerns will give u clear idea
1) During presentation we were called for 1 hour but 4 hours were taken and most of the promises made during it were only to lure us to take membership ( I have voice recording confirming it)
2) Not even a single mail of acknowledgement of our membership was received by us, it was like the organization is a ghost, which it is not as they have physical assets at many places , head quarters at ITC gurgaon.
3) Monthly installment has been deducted from my account, but they have not been replying to any of my mails or calls or request by me to avail my rightful services for which they have taken my hard earned money.
4) I was not provided any services or holidays after I repeatedly tried for the same…Sir it’s almost an year and I have paid over 1 lakh rupees and still have not been able to get a single holiday, not even a welcome mail from the company.
5) Finally I went to meet them in September 2014 to downgrade my membership from 25 years to ten years (as I had already paid 85000 rs and dint want to pay anymore) they refused to do so saying it’s not in companies policy, on asking if it was in companies policies to charge the customer and not provide any service ,I got the blunt reply that you could cancel it but we won’t refund your money!!!! ,instantly I had canceled the membership to go legal against such arrogance but on the personal request of companies vice president who met us shortly after we had cancelled the membership, I decided to give them another chance, the company offered us a tour in next two days, again we did not get that.i have written conversation with company confirming the shear malafide intention of the company.
6) Sir, I have met the management on several accounts with no relief, it was only later that they responded when we founded two groups on what’s app with more then 50 member victims. The secretary to chairman had called me on 15 February 2015 to settle the matter, after I had performed 24 hours graveyard shift she kept me waiting for 4 hours and then told me that matters would be settled on company policy only and she was ready to now downgrade the membership to ten years which she had bluntly refused in September 2014 as impossible, this happened after I had paid 30 thousand more and not accounting other travelling, leave and other expenses I had to bear.
7) I had requested cancellation of my membership by mail as well as hardcopy still they were taking money from my account and on asking to stop they said its company policy and I no more have the right to secure my money, I had to go through lot of trouble to stop emi but I lost 15000 rs more till then. They still deduct the amount but my bank stops it and credits it back.
8) I even met advocate of supreme court to have a legal view on the matter, she told me that company has defaulted on many clauses in the agreement but the reason for their careless behavior is that they have a arbitration clause which restricts us to go to consumer court on the matter…I am shocked to know how can a consumer based company, a company in service sector stop consumer from moving to consumer court.
9) I had also launched a police complain months back, on follow-up I came to know they are not even responding to police notices.(please find the attachment)
10) I have all the call records on phone as well as during meeting confirming all my allegations’ could send you all if you want them

I am attaching the mail conversation with the company, please sir go through it and you will realize my agony.
You have the opportunity to help many people.
Most optimistic and eagerly waiting for your reply

company’s contact

rajiv khanna , chairman 9810600050
radha rani, secretary to chairman 8826039463
landline 01244082000

your’s optimistic member

Dr. Manish pandey
[email protected]
09650806505
Jukaso membership number W0101681


Comments

25 responses to “mass fraud by existing company”

  1. Kailash Chandra Singh Avatar
    Kailash Chandra Singh

    Hi Manish,
    i am also a victim of jukaso journeys. they are neither providing their sevices nor refunding our money back.
    we have created a whatsapp group to fight againest Jukaso and we are currently 25 members and planning to file joint FIR againest them. you can join us if you haven’t got refund from them or in case you got the refund, you can give us direction to get our hardearned money back.

    regards
    Kailash
    09871923680

  2. Pratul Agrawal Avatar
    Pratul Agrawal

    I am also one of the long list victim of Jukaso. I with Mr B K Periwal ji, Tabish Khan and with many others fighting with jukaso almost a year. In some cases we got success also for refunding the money and filing complaint against this fraud company. Request to all the victims to please join hand and come together to fight against them. All victims needs to follow proper channel to log a complaint against this cheaters.

    The message is posted as part of public awareness program against the Jukaso Fraud/Scam.

    Pratul Agrawal

  3. Vikram Katiyar Avatar
    Vikram Katiyar

    Hi All, I was also cheated by Jukaso Team on Dec’15. They told me different offers and after payment they confirmed me different things. Then i cancelled the membership but no refunds. Had discussed the issue with Mr. BK and Tabish. They told me to file a complaint at Crime Branch,ITO. Now don’t know if anyone can file a complaint there or it is state specific.?

  4. Vineet Gupta Avatar
    Vineet Gupta

    I am also a recent victim of theirs , kindly include me in to whattsapp GP for a joint fight against them . my number is 9717799140 Vineet Gupta

  5. Rakesh kumar Avatar
    Rakesh kumar

    I have also been cheated by jukaso kindly include me in wats app group my wats app no is 9017978548 pls guide me how can I get my hard earned mony back?

  6. Jai Bhagwan Avatar
    Jai Bhagwan

    Hi manish
    M also a victim of jukaso journeys. I took my membership on 3rd May 2016 and with in one or two days I found out that all the claims made by their sales representatives were completely false . Also I found a lot more people on Internet like us . While talking to all of them I came to know that similar case happened last year as well and when around 50 people protested at gurgaon and sunder nagar hotels with the involve nt of media and police then the jukaso people refunded their money with interest . M a member of the wats up group who allready has 10 members like us . I am requesting all the victims to join us for the protest at gurgaon jukaso hotel on 16th May 2016 on monday . For any details you can contact me at 9311242529
    Or 7827203144

    [email protected]

    Jai bhagwan Ranga
    Gurgaon

  7. Ramesh Bishnoi Avatar
    Ramesh Bishnoi

    Dear Friends,

    I am also suffering same kind of worst treatment. Their sales Team (one Mr. one Mr. Nirbhay Singh – 9818793809) made a no. of commitments on good service, but everything what he said came fake and nothing has happened. I took membership in the month of January 2016 (membership no. M0105261, and since then I am struggling to get their response on booking confirmation.
    Even I visited their office as well to get the confirmation on booking of the their property for my vacations, but nothing has been taken care of. At last I mentioned them to cancel my membership and refund my amount. which they are not listening at all. With all this bad experience from jukaso, I am suffering a lot and I am with you.
    Special thanks to Mr. Jai bhagwan Ranga (the one of other member who is suffering from bad service by Jukaso) for his discussion, I would be joining you all for this fight.

    Ramesh Bishnoi
    [email protected]
    +91-9871719816

  8. Hi,

    Me, along with my wife, were invited by Jukaso at their office in Saket Mall on 19 February 2016. The lady there greeting us nicely and behaved in a very friendly manner. They tried to lure me into buying their 10 year holiday package which costed around 1,00,000 with a guarantee of refund in 15-30 days if we do not like it.

    Thankfully, I was aware of such frauds and alert enough to sense warning signals in anything which looks far too promising and luring. I didn’t fell for the trap.

    But what I am surprised is at the mammoth level of fraud happening at the heart of the capital city like Delhi and Gurgaon.

    What was more astonishing were few articles by top media houses.

    One is a press release by Jukaso announcing the launch of its program Journeys by Jukaso which is their main fraud. Please read the link below.

    http://zeenews . india . com/entertainment/travel/news/vacation-membership-with-journeys-by-jukaso_195.htm. They invited media to announce this program so that people will fall for this trap.

    Another article was from TOI reporting that around 70 people protesting against Jukaso in gurgaon. Click link.

    http:// timesofindia . indiatimes. com/city/gurgaon/Customers-protest-outside-travel-firms-office/articleshow/48313653.cms

    Its a very sad scenario, that some one is openly looting people right in the heart of the country without a dash of worry, with police being well aware of it.

    And nothing is being done.

    They are still doing it openly and I saw their representative in Kirti Nagar mall last week asking people to fill Jukaso coupon.

    Seriously we are living in a hopeless country, with no law and order and so much corruption. Our bad luck…..

  9.  Avatar
    Anonymous

    Hi,
    I m O P GOYAL (9650468877) who took membership of jukaso journeys on 26 th june 2016. I knew marketing team,s false assurances after 24 hours. Since then i m following for refund on the ground of giving membership by cheating. I m also victim of the company. If their is group at what’s app, admin is requested to add me. I have paid Rs.115000/- by credit card.

    O p goyal
    Faridabad

  10. deepak Avatar
    deepak

    Dear All,
    Recently i have gone to shopping mall, then one young boy came to me & offer a form to fill & told me that you can win free journey trips & many offers after a lucky draw system from Jukaso hotel so i fill the form , now i got a call that i have won two prizes, they are offering that please come with your spouse & collect your gifts.
    But after reading your comments, i am in doubt. Please suggest.

    Call – 08800466218

  11. Gopal Chand Baranwal Avatar
    Gopal Chand Baranwal

    Me too also victim
    My name is Gopal Chand Baranwal
    My mob no is 9643608387 pls add me to what’s app group

  12. RAJ MISHRA Avatar
    RAJ MISHRA

    sir,
    i was the employ of journeys by jukaso, sundar nagar branch. i have not got my 40 days salery till now. they exployted me. i don”t know what i have to do. i have given total sale of nearly 2 lakh. i think this company even don”t have money to pay to there employ. even company”s HR behaviour is quiet unpleasent.i am going to file a case.

  13. hi,
    i also got fooled by Jukaso however I realized within 2 days and applied for withdrawal of the membership. It is surprising that they are not even confirming the withdrawal of my membership. Seems they want to cut some money. anyway, i have raised a dispute against the transaction with my credit card and have rceived a credit. however the issue will take lot of time and energy for settlement. This is called “apne paer par khud kulhari maarna !!!” Rahul 9718284333

  14. hi,
    This is further to my post two days back. Jukaso journeys called me yesterday (finally) and confirmed that they will mail me the confirmation of withdrawal by today, 26th April. They have also confirmed that I will receive my refund within 90 days as per contract terms. So, let’s see. I will update the readers as soon as I receive the confirmation mail today and when I receive the refund.
    I am hoping that Jukaso Journeys fulfill their committments.
    Rahul
    9718284333

  15. hi
    i am also suffering by jukaso kindly add me in wants app group my wats app no is 9882297141 pls guide me how can I get my hard earned mony back?

  16. Sujani Dhupper Avatar
    Sujani Dhupper

    Hi,

    Im also victim of Jukaso Jouneys…Please join me in closing this company.No other customer should effected like us.They promise offers like anything and we pay money. then realized that offers were fake. Everyone in company are involved in this. we have to make a ad in paper so that remaining customers can wake up(at least no one will purchase from any other hotel).

    Contact Num:7838541277

  17. Sudipto Ghosh Avatar
    Sudipto Ghosh

    Hi I am also a victim of Jukaso, have tried to book my accommodation lot many times but the usual answer is that it is sold out. They have fooled me and feeling extremely sad. Want to be the part of the movement against these cheaters. Refund or no refund doesn’t bother, want to teach these buggers a lesson for life.
    Sudipto Ghosh
    9873931822 / 9212603473

  18.  Avatar
    Anonymous

    Hi I am also a victim of jukaso. I have cancelled my membership within 7 days and they e-mail me to refund it in the 90 working days. I am not sure about their promise. Please anybody who got the refund please confirm.

    Thanks
    Amit
    9654400679

  19. Tushar Shah Avatar
    Tushar Shah

    To, Journeys Resorts Pvt. Ltd. Dt. 12/05/2018
    Administration Journeys
    IT Composite Towers,
    Plot No. 1, I.D.C., Mehrauli Road,
    Gurgaon – 122001,
    INDIA.
    Email – [email protected]

    REF. – Contract ID – 99162 and Traveller ID – 184331

    Dear Sir,

    Myself Tushar K. Shah, Ahmedabad. As I had taken your club membership on 10/11/2017, On that Day I had paid Rs.31,000/= as a Down payment (through Card No. 8844), very next day I had paid balance payment of Rs.1,00,000/= (through card no. 4545).Total paid Rs.1,31,000/= to you.

    As we had mailed you at [email protected] to cancel our membership on 13/11/2017, through our mail ID [email protected]

    As you know the reason of cancellation of our membership , All fake promises given by you, Even verification call is handled by your sales team. Very shameful for you. Even you had not taken step to return our money. Every time we are getting answer that it is under process. For your knowledge already six month completed although we have not received our membership fee. Your Ahmedabad office is closed. Not a single phone is working of your Ahmedabad sales team.

    We request you to return our money without any deduction and with interest (18%) immediately within 10 days. Otherwise we appeal in consumer court with all applicable expenses will be bare you. This is for your information.

    Waiting for your prompt action.

    YoursTruly,
    Tushar Shah(9925041110)
    D-20, Mangaldeep Appt., Opp. Prithvi Tower, Jodhapur Gam Road, Satellite, Ahmedabad-380015, Gujarat.

  20. I want to get my refund against full amount @ INR 20,000/- as paid by me + INR 2,00,000/- as Penalty against fraud as done by Jukaso Journey.

    Because I am waiting for refund from last 180 Days and there is no response from this company. The agreement no. 185961 was bought on dated 16/11/2017 against Down payment of Amt @ INR 20,000/-. The withdrawal/ cancellation of my Contract & for refund was requested by me on Dated 18/11/2017 through mail. Acknowledgement mails are available.
    it is also defined in agreement that the refund shall be paid with 90 Days from the date of cancellation of request. But as on today dated 26/05/2018 after passing of more than 180 Days, I had not received any refund from Jukaso. One petition was also raised by Mr. Binod Kumar periwal almost 3 Year before against Juakso Inn almost 3 Years before

    There is very poor service support from Jukaso and so many complaints are registered on different websites. They have cheated to many peoples and running a biggest scam of corruption in India. Several Complaints are registered by different peoples.

  21. Sanjay Singh Avatar
    Sanjay Singh

    Hi,
    I am also the victim of Jukaso, since 6 months following up for refund, but they are not responding. Want to be a part of the movement against the fraud company. Can someone help me out to join the group.

    Thanks
    sanjay
    9899805619

  22. RAJEEV RANJAN ISHWAR Avatar
    RAJEEV RANJAN ISHWAR

    Does anybody get a refund? I got stuck in their membership game and lost 1.29 lakhs all the amount swapped from a credit card.

    Please add me for any movement, I believe group of people can collectively impact to shut down this unethical business.

    Regards,
    Rajeev Ranjan
    9711090457

  23. VINOD KUMAR Avatar
    VINOD KUMAR

    Hi All, we all are a victim but why we are silent..i am also victom.i am going file a FIR locally in Gurgaon. If you are interested please come together to create pressure and will send letter to SP police.

  24. vijay kumar Avatar
    vijay kumar

    jukasso journeys is a frad company, govt take action strickly & shut it immediatlly this type of Company Journeys jukasso.
    thanking you.
    Regards
    vijay kumar 9811656640

  25. Himanshu Avatar
    Himanshu

    Hi
    I am also the victim of jukaso journeys.
    They never take calls and never respond to emails.
    They are not providing hotels which they have told and shown in their brochure.
    They are providing worst cheap hotels which I can book from mmt in just 500 to 1000 rupees.
    I have given them 48000 for 12 days.
    I want my refund.
    Add me in your WhatsApp group.
    How can we get our money back.
    We all should file a case against them
    Thanks
    Himanshu
    9873899285

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