Kotak Mahindra Bank — 10000 rs as lien balance

I have transferred rs 10000 ( ten thousand rupees) to my kotak bank account without any intimation the bank holds my entire money as lien balance, during emergency they have done this to me, and im desperately need that money
i have written several emails but there is no response
and they have sent a mail regarding demat account and asking for charges, but i dnt have any demat account, even i dnt know trading, my branch is with virukambakkam and they say my demat account was opened in mylapore, how they are opening account without my knowledge, if someone reads this complaint guide me to file a case against this issue both lien balance and demat account problem

date:07/10/2017
CRN:206434022


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