Jar to be replaced

I purchased Marvel Supreme mixer grinder from Airforce canteen on 17/3/2015. When i opened the mixie and wished to use the flexi jar,i found it leaking. A complaint was duly launched vide complaint no. 6607577. A technician came and verified the leak in the brand new jar and promised to get it exchanged. Ever since i have been chasing the service centre with no response.i have been given the numbers of the Branch Manager mr Sunil Kaushik but apparently he does not have the time to take calls from clients. I also have been calling up Mr Naveen-Service Manager but have recvd no response.
This is not expected out of such prestigious companies. Utter harrasment.
Hope i can get a replacement through your forum.
Regards
Sonia kohli


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