Hello.
I purchased a Canon all in one printer from Snapdeal.com on the 30th of July… The product was advertised with a free Wildcraft bag worth nearly 1100 rs and the offer was valid till 31st July… but snapdeal generated the invoice on the 1st of August making me non eligible for the offer.. i have sent them several mails and called them repeatedly but the issue has not been addressed so far… i haven’t received any call from the company till date…
invoice wrongly generated.
Comments
2 responses to “invoice wrongly generated.”
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Dear Saurabh Joshi,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team -
Dear Mr. Joshi,
We sincerely regret the inconvenience caused to you. We are unaware if the product was bought by our authorized dealer. Please check http://www.canon.co.in/business/web/salesnet to confirm if the dealer is an authorized one. If yes, you may call us at 1800 180 3366 or at 390 10 101 (Prefix your city code while dialing from mobile phone) and register a complaint.
Please note that we aim to provide best of service to all our customers and hence encourage sales only through Authorized dealers.
Regards,
Canon India
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