Inappropriate Balance deduction By Vodafone, HELLO1 DOWNLOAD

Today I had almost 32 rupay in my mobile. and what I noticed later on was that 30 ruppees had been deducted from my balance for the download of HELLO1 by Vodafone company. I had not downloaded anything and now they are saying that I had downloaded that and so the balance was deducted.
I hope my case would be looked upon as they keep on deducting balance time after time and say that it is the consumer himself responsible for it. please look into the matter.
thank you!


Comments

2 responses to “Inappropriate Balance deduction By Vodafone, HELLO1 DOWNLOAD”

  1. Hi Saurabh Mishra,

    We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1svgFdi

    Regards,
    Vodafone

  2. Hi myself rajesh
    contact info -9620402490
    20 rs was deducted from my account on 28 aug 2014,when i contacted them they asked me that you have been charged for downloading java games ,but the funny part is that i m using windows phone lumia520 than why i would download java games ,itdoesnot makes any sense,just two days before rs 35 had been deducted from my account when i contacted them they said you have been charged for image download,then i told them i already have an active internet connection ,but they got convinced and refunded,but this this time they didn’t refund ,despite the fact that this time my case is reasonable that i won’t download. A java game when i have win phone.they have acted pathetically,planning to switch airtel

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