IDEA cellular- Harressment for over charging amount

Location/place: MUMBAI

Name of company/service: IDEA Cellullar

Sub – Complaint against idea cellular regarding forcebly charging excess amount in monthly billing.

Dear Sir Madam,
I am very much irritated with idea cellular the same since last 4-5 months, and have been continuously complaining about the same, to stop such SMS – which are very much disturbing me mentally, during busy working hours”.

I have already made a complaint for the last 2 SMS in last month dated “17 October 2012 PM 03:17”, there was no further action have been taken to stop this sms’s.

Below mentioned are the list of SMS received till date from “IZ-ideaCMS”

1 IZ-ideaCMS
5-11-2012 pm 11.08
Dear Customer,
thank you for downloading VIDEOS from VUCLIP.
You have been charged Rs. 99

2 IZ-ideaCMS
5-11-2012 pm 10.40
Dear Customer,
thank you for downloading VIDEOS from VUCLIP.
You have been charged Rs. 99

3 IZ-ideaCMS
5-11-2012 Am 12.23
Dear Customer,
thank you for downloading Kareena from Handygo.
You have been charged Rs. 30

4 IZ-ideaCMS
4-11-2012 am 11.28
Dear Customer,
thank you for downloading VIDEOS from VUCLIP.
You have been charged Rs. 99

5 IZ-ideaCMS
4-11-2012 Am 11.02
Dear Customer,
thank you for downloading VIDEOS from VUCLIP.
You have been charged Rs. 99

6 IZ-ideaCMS
25-10-2012 PM 06.53
Dear Customer,
thank you for downloading VIDEOS from VUCLIP.
You have been charged Rs. 99

7 IZ-ideaCMS
14-10-2012 PM 12.36
Dear Customer,
thank you for downloading New Games from Handygo.
You have been charged Rs. 50

8 IZ-ideaCMS
10-10-2012 AM 11.44
Dear Customer,
thank you for downloading New Game from Handygo.
You have been charged Rs. 50
there are more but i have some of them.

Please guide me the way to get out of this.

Regards
Amit Rana
9819023407


Comments

11 responses to “IDEA cellular- Harressment for over charging amount”

  1. IdeaCellular Avatar
    IdeaCellular

    Dear Sir,

    We wish to inform you that your complaint for Excess charging related issue has been initiated with us; under reference number 23904755 and you shall hear on the same at the earliest.

    Regards,
    Ideacellular

  2. Vishal Mishra Avatar
    Vishal Mishra

    Hi I m also getting the same message at 9313325363. Please look into this.
    Ty,
    Vishal Mishra
    9313325363

    From Iz-ideacms
    18.05,04 may
    Dear Customer,
    thank you for downloading Game Special from Handygo.
    You have been charged Rs. 5

  3. Rishikesh Nanivadekar Avatar
    Rishikesh Nanivadekar

    i have also received a similar message which said:
    “dear customer thank you for downloading New Games from Handygo.
    You have been charged Rs. 50 . what kind of extortion is this?”

  4. Kunal Parwal Avatar
    Kunal Parwal

    Even I have been cheated by Idea of Rs 50. This is shameful. Idea & HandyGo have joined hands to dupe customers.My complaint number 26999839 was registered 3 days back but still not recieved any call from customer care.
    No-9969569666

  5. Kunal Parwal Avatar
    Kunal Parwal

    As expected Idea has not done anything about it. Time to move to Tata Docomo and I suggest others do the same before you become victim of this scam. Idea & HandyGo are partners. http://articles.economictimes.indiatimes.com/2011-03-14/news/28688323_1_ivr-rural-subscribers-service
    Even the customer agent at Idea store said he was charged Rs 150 by Idea without any reason.
    Idea ko Tata. What an Idea Sirjee!

  6. Aarti Avatar
    Aarti

    I have also received such sms
    Dear Customer,
    thank you for downloading New
    Game from Handygo.
    You have been charged Rs. 50
    and another one about live streaming Rs. 15 /week.
    This is not expected from Idea……
    9911101796

  7. Aarti Avatar
    Aarti

    I have also received such sms
    Dear Customer,
    thank you for downloading New
    Game from Handygo.
    You have been charged Rs. 50
    and another one about live streaming Rs. 15 /week.
    This is not expected from Idea……
    No.-9911101796

  8. Rajeshwar Avatar
    Rajeshwar

    I’m useing idea it’s good network ,
    But now thay charge without any informing I have been charged this morning
    Dear Customer,
    thank you for downloading Hollywood Beauties from Handygo.
    You have been charged Rs. 50
    This is not fair ..
    I’m not even touched anything..feeling bad .

  9. Rajeshwar Avatar
    Rajeshwar

    My mobile no 8885553088 idea AP.

  10. dear sir/madam ji
    please could you stop this for me because without carefulness and even noticed I hit on suscribtion on video ,
    so now it’s been cutting off my ballence within every 15 days , I don’t want this anymore.
    Thank you for the kind help.

  11.  Avatar
    Anonymous

    Without my permission this service activated on my number

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