Location/place: Vapi
Name of company/service: Hyundai Motors
am an owner of Hyundai i10 since March – 2011, my car details are given below!
Make / Model : Hyundai i10 Sportz 1.2 Kappa2
Car Registration No. : GJ-15-AD-5359
Dealer : Divine Motors, Vapi
VIN : MALANSICLBM848483
I have been facing issues of HARD STEERING since last few months.
It started somewhere in March when I gave my car for servicing, for wheel alignment and steering noise. I found that the steering noise was no more there but I found that the steering is not straight and is banded over left side, then I gave my car back for steering issue and they repaired it and then I realized that steering is banded over right… this continued like right, left, right, left for almost 10-15 times and then I finally had straight steering!
After having a straight steering, I realized that the steering is too hard and I gave my car back for almost 10-15 times again, saying that the steering is too hard!
Every time they did something and they gave it back but the issue was still the same and is not being solved from last couple of months!
I was fed up and I finally decided to write to Hyundai and I launched a complaint on 19th September 2012. My dealer denied that there is no issue in your car and neither Hyundai is responding to it!
Even after launching a complaint NO BODY is interested to look at the issue, NO ONE even bothered to call!
Again I raised a complaint on 27th Sept 2012 with Hyundai and I didn’t even receive the complaint number, neither response to my email nor any solution.
Seems NO ONE is bothered about customers….
Thanks and Regards,
Arpit DESAI
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