I have availed a Housing term Loan from SBI, Chennai vide Home Loan account number 31608587849 on 03.02.2011. This loan was jointly taken by me and my wife. We have paid along with the Loan, a sum of Rs 2.35 Lakhs for covering the loan through SBI insurance individually on my name and my wife name. (The total value of Loan is 30 Lakhs). It was told that Home Loan insurance documents would be assigned to the Home Loan processing Bank and they would retain these policies. While i had requested for a copy of the policies, it was found out that the Banker has lost the original policies. It was found out from the electronic copy of Insurance document, that the policy premium was only Rs 1,15,313/. The banker has not communicated the excess amount paid by me. (I had paid Rs 2.35 Lakhs for Insurance, while the policy is only for Rs 1,15,313). The banker has been making me slog and not responding to any of my queries though i had given written complaints. The banker need to pay my excess amount along with interest until the date of refund as i have been paying interest for the complete Loan amount. The copies of the policy document as well needs to be provided to me.
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